Message d'erreur : Windows ne trouvant pas le profil local, il vous ouvre une session avec un profil temporaire

Les informations contenues dans cet article s'appliquent au(x) produit(s) suivant(s) :

·             Microsoft Windows 2000 Server

·             Microsoft Windows 2000 Professional

 

 

Microsoft Knowledge Base Article – 257580

Symptômes

Lorsque vous ouvrez une session, un profil temporaire peut vous être attribué sur la station de travail et le message d'erreur suivant peut s'afficher :

Windows ne peut pas localiser votre profil itinérant et tente de vous connecter avec votre profil local. Les modifications apportées au profil ne seront pas propagées au serveur. DÉTAILS : Impossible de trouver le chemin d'accès réseau.

Si vous n'avez encore jamais ouvert de session sur cette station de travail, le message d'erreur suivant s'affiche également :

Windows ne trouvant pas le profil local, il vous ouvre une session avec un profil temporaire. Les modifications que vous effectuerez sur ce profil seront perdues quand vous fermerez cette session.

Lorsque vous fermez cette session, votre profil est supprimé.

Cause

Ce problème peut se produire si le serveur sur lequel se trouve le profil itinérant n'est pas disponible ou si la station de travail ne peut pas accéder à ce serveur.

Résolution

Vérifiez que le client est connecté et qu'il peut résoudre le serveur sur lequel se trouve le profil itinérant.

Plus d'informations

Pour plus d'informations, activez le débogage pour cet environnement et examinez le fichier Userenv.log. Extrait d'un exemple de fichier Userenv.log :

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: Entering, hToken = <0x51c>, lpProfileInfo = 0x6f650

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: Entering, hToken = <0x51c>, lpProfileInfo = 0x6f650

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: lpProfileInfo->dwFlags = <0x0>

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: lpProfileInfo->lpUserName = <jcridge>

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: lpProfileInfo->lpProfilePath = <\\MAXIMILLION\winnt\Profiles\jcridge>

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: lpProfileInfo->lpDefaultPath = <\\GHQBDCGEISGE\netlogon\Default User>

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: NULL server name

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: Created mutex.  Waiting...

USERENV(b8.a0) 17:17:31:427 LoadUserProfile: Wait succeeded.  Mutex currently held.

USERENV(b8.a0) 17:17:31:487 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:31:507 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:17:32:008 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:32:008 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:17:32:509 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:32:509 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:17:33:010 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:33:010 GetUserGuid: Failed to get user guid with 1355.

USERENV(b8.a0) 17:17:33:010 GetProfileSid: No Guid -> Sid Mapping available

USERENV(b8.a0) 17:17:33:020 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:33:020 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(2b0.c4) 17:17:33:180 LibMain: Process Name:  C:\WINNT\System32\snmp.exe

USERENV(b8.a0) 17:17:33:520 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:33:520 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:17:34:021 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:34:021 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:17:34:522 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:17:34:522 GetUserGuid: Failed to get user guid with 1355.

USERENV(b8.a0) 17:17:34:522 GetProfileSid: No Guid -> Sid Mapping available

USERENV(b8.a0) 17:17:34:522 ParseProfilePath: Entering, lpProfilePath = <\\MAXIMILLION\winnt\Profiles\jcridge>

USERENV(32c.344) 17:17:35:974 LibMain: Process Name:  C:\WINNT\System32\inetsrv\inetinfo.exe

USERENV(32c.344) 17:17:37:075 GetHkeyCU: RegOpenKey failed with error 2

USERENV(1b4.308) 17:17:39:128 LibMain: Process Name:  C:\WINNT\system32\spoolsv.exe

USERENV(1b4.308) 17:17:39:509 LibMain: Process Name:  C:\WINNT\system32\spoolsv.exe

USERENV(1b4.308) 17:17:39:519 LibMain: Process Name:  C:\WINNT\system32\spoolsv.exe

USERENV(1b4.388) 17:17:39:990 LibMain: Process Name:  C:\WINNT\system32\spoolsv.exe

USERENV(1b4.388) 17:17:40:020 GetHkeyCU: RegOpenKey failed with error 2

USERENV(3e8.3e4) 17:17:46:870 LibMain: Process Name:  C:\WINNT\System32\WBEM\WinMgmt.exe

USERENV(b8.a0) 17:17:55:542 ParseProfilePath: Tick Count = 0

USERENV(b8.a0) 17:17:55:542 ParseProfilePath: FindFirstFile failed with error 53

USERENV(b8.a0) 17:17:55:542 ParseProfilePath: Did not create the sub-directory.  Generating a new name.

USERENV(b8.a0) 17:17:55:542 ParseProfilePath: Entering name generating code working with a path of <\\MAXIMILLION\winnt\Profiles\jcridge>.

USERENV(b8.a0) 17:17:55:542 ParseProfilePath: FindFirstFile failed with error 53

USERENV(b8.a0) 17:17:55:542 ParseProfilePath: Central profile is unreachable to due error 53, switching to local profile only.

USERENV(3e8.3e4) 17:18:04:655 LibMain: Process Name:  C:\WINNT\System32\WBEM\WinMgmt.exe

USERENV(b8.a0) 17:18:11:455 LoadUserProfile: ParseProfilePath returned a directory of <>

USERENV(b8.a0) 17:18:11:455 RestoreUserProfile:  Entering

USERENV(b8.a0) 17:18:11:455 RestoreUserProfile:  User is a Admin

USERENV(b8.a0) 17:18:11:455 IsCentralProfileReachable:  Entering

USERENV(b8.a0) 17:18:11:455 IsCentralProfileReachable:  Null path.  Leaving

USERENV(b8.a0) 17:18:11:455 RestoreUserProfile:  Profile path = <>

USERENV(b8.a0) 17:18:11:455 ExtractProfileFromBackup:  Failed to open key Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-62665781-1442931758-335610523-7784 with error 2

USERENV(b8.a0) 17:18:11:465 ExtractProfileFromBackup:  Couldn't open backup profile key.  Error = 2

USERENV(b8.a0) 17:18:11:465 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:18:11:465 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:18:11:966 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:18:11:966 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:18:12:466 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:18:12:466 MyGetUserName:  Retrying call to GetUserNameEx in 1/2 second.

USERENV(b8.a0) 17:18:12:967 MyGetUserName:  GetUserNameEx failed with 1355.

USERENV(b8.a0) 17:18:12:967 GetUserGuid: Failed to get user guid with 1355.

USERENV(b8.a0) 17:18:12:967 PatchNewProfileIfRequred: No OldSidString found

USERENV(b8.a0) 17:18:12:967 CreateLocalProfileKey:  Not setting additional Security

USERENV(b8.a0) 17:18:12:967 CreateLocalProfileImage:  One way or another we haven't got an existing local profile, try and create one

USERENV(b8.a0) 17:18:12:967 CreateSecureDirectory: Entering with <C:\Documents and Settings\TEMP>

USERENV(b8.a0) 17:18:12:967 CreateSecureDirectory: Created the directory <C:\Documents and Settings\TEMP>

USERENV(b8.a0) 17:18:12:967 ComputeLocalProfileName: generated the profile directory <C:\Documents and Settings\TEMP>

USERENV(b8.a0) 17:18:15:210 Local profile name is <C:\Documents and Settings\TEMP>

USERENV(b8.a0) 17:18:15:210 RestoreUserProfile:  Working with a new user.  Go straight to issuing a default profile.

USERENV(b8.a0) 17:18:15:210 RestoreUserProfile:  Issuing default profile

USERENV(b8.a0) 17:18:15:210 CheckNetDefaultProfile: Entering, lpNetPath = <\\GHQBDCGEISGE\netlogon\Default User>

USERENV(b8.a0) 17:18:15:220 CheckNetDefaultProfile: setting default profile to NULL

USERENV(b8.a0) 17:18:15:220 CheckNetDefaultProfile:  Removing local copy of network default user profile.

USERENV(b8.a0) 17:18:15:220 Delnode_Recurse: Entering, lpDir = <C:\Documents and Settings\Default User (Network)>

USERENV(b8.a0) 17:18:15:220 CheckNetDefaultProfile:  Leaving with a value of 0.

USERENV(b8.a0) 17:18:15:220 IssueDefaultProfile:  Entering.  lpDefaultProfile = <C:\Documents and Settings\Default User> lpLocalProfile = <C:\Documents and Settings\TEMP>

                              

Pour plus d'informations, cliquez sur le numéro ci-dessous pour afficher l'article correspondant dans la Base de connaissances Microsoft :

221833 Procédure pour activer l'enregistrement de débogage de l'environnement utilisateur dans les versions commerciales de Windows 2000

 

Dernière modification le :01/05/2003

Mot(s) clé(s) :kbprb kbProfiles KB257580

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